Terms and conditions

Before placing an order the customer has the right to negotioate all aspects of the contract with Alternative Photographic Supplies including those that change the conditions stipulated in the Terms and Conditions below. These negotiations should be conducted in writing and directed to the postal address of the seller:

TSF-Trójmiejskie Studio Fotografii Radosław Brzozowski/Szlachetna Fotografia

Ul. Akacjowa 1
83-034 Trąbki Wielkie
Polska

If the customer resigns from the opportunity to make a contract by individual negotiations, the Terms and Conditions below as well as applicable legal regulations apply.

 

TERMS & CONDITIONS

General

The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with TSF-Trójmiejskie Studio Fotografii Radosław Brzozowski/Szlachetna Fotografia, ul. Świętojańska 100/6, 81-388 Gdynia Polska operating the online storewww.alternativephotographicsupplies.com , hereinafter referred to as “Alternative Photographic Supplies”, "us" or ”we”, at the Alternative Photographic Supplies website, mobile website, or mobile application (jointly referred to as ”alternativephotographicsupplies.com”).

By using alternativephotographicsupplies.com and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.

Only persons 18 years or older, who are not under guardianship can place an order.

The inclusion of any products or services on alternativephotographicsupplies.com at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.

We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on hm.com at the time you place your order.

Alternative Photographic Supplies want to provide the best possible online experience. To make this possible we need to ensure that our services runs like a clockwork. You understand and agree not to (i) post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services; (ii) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying the hm.com site, or which impacts the security of the site, or (iii) employ any device or attempt to use any engine, software, tool, agent, script or other device or mechanism (including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search the site, or to copy content from the site. We reserve the right to immediately bar access to the site and close the account of any user who violates this provision or any other provision in these terms and conditions.

You may have the shop remember his personal details in order to facilitate the process of placing further orders. For this purpose you should supply your unique login and password required to access your account. You are responsible for keeping both your login and password secret from any third parties. You may access you data stored by the shop at any time as well as to correct, update or delete this data.

2.Prices and delivery charges
The prices displayed at alternativephotographicsupplies.com include the statutory Value Added Tax but do not include a delivery charge.

The delivery charge for each order will visible I the basket at the time the order is placed If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries. 

3,Ordering/conclusion of contract
Orders may be placed via alternativephotographicsupplies.com at any time of day. In order to place an order you should carry out the following actions, some of which may need to be repeated.
add the product to baskt
choose the metod of delivery
choose the method of payment
choose the delivery address
place the order by pressing the button „ Purchase”

The contrach is considered to be concluded when the order is placed.

The order will be processed as soon as payment is received.

Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If we have already received payment for such order, we will attempt to refund the applicable amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary, an alternativephotographicsupplies.com representative will contact you to settle the refund.

4.Delivery
Alternative Photographic Supplies exercises the utmost diligence in accepting and processing orders and will endeavour to deliver your order to the indicated address, in accordance with your selected delivery option. Unfortunately we are unable to deliver to mail forwarding companies. (Due to transportation restrictions some products cannot be delivered and may only be picked up from our location in Poland. In each case this is clearly indicated in the product description).

Alternative Photographic Supplies endeavours to dispatch orders in the fastest possible time and in the order in which they are placed. We aim to dispatch within 5 to 6 days following confirmation of an order, unless otherwise agreed. Please allow for an extra time for the good to be delivered. Though we aim to dispatch within the communicated time frame, delivery may take longer due to unexpected events.

Should your order not arrive, please contact Alternative Photographic Supplies via email contact@alternativephotographicsupplies.com.

5.Withdrawal of Order
As a consumer, you may cancel or return your order from the date you place the order until 14 days after receipt of the ordered items. If you have been charged for the items, you will receive a refund which will include our standard delivery costs. Should you choose to keep certain items and only partially cancel your order, the delivery cost will not be refunded.

If you wish to cancel or return your order, please provide us with notice in writing either by post or by sending a letter to TSF-Trójmiejskie Studio Fotografii Radosław Brzozowski/Szlachetna Fotografia, ul Akacjowa 1 , 83-034 Trąbki Wielkie, Poland; or via email to contact@alternativephotographicsupplies.com; or by filling in and submitting the standard form issued by your local Consumer Rights Authority; and return the item(s) to us as set out in section 6 (Returns) below within the 14 day period set forth in section 5.1 above. The return form we provide may also be used. We will provide a refund attempting to use the same method used to make the payment (or, if the items have not yet been paid for, reflect the return of the items in your account balance) as soon as possible and at the latest within 14 days of receiving your notice of cancellation, provided we have received the items or evidence of you having sent back the items. Another payment method may be used for the refund, provided that you consent to such change; in any case this will not generate any additional charges.

If the item you have received is defective, please notify Alternative Photographic Supplies promptly and return the item in accordance with section 6 (Returns) below. Alternative Photographic Supplies will, for any products deemed defective, provide a full refund. The provisions set forth herein do not limit any applicable statutory rights.

6.Returns
Alternative Photographic Supplies guarantees a full refund of the returned items in accordance with section 5 (Withdrawal of Order), provided that all items are returned in the same condition they were in upon your receipt. This means the items should not have been damaged, soiled, washed, altered or used (other than to ascertain the items properties and condition) and that any labels or tags should be intact.

You will find more detailed information regarding our return process in the emails sent to you upon shipping the order and in our Returns and Refund policy

If a debit or credit card was used to make payment at alternativephotographicsupplies.com, the store will refund the applicable amount to the same debit or credit card you used for your initial purchase. If you chose another form of payment when you purchased the item(s) at alternativephotographicsupplies.com, the same method will be used to make a refund.

 

7.  Privacy Policy and data safety

The administrator of the data submitted by you is Alternative Photographic Supplies.

Alternative Photographic Supplies is obliged to protect the data submitted by you in accordance with Ustawa o ochronie danych osobowych from 18 July 1997 and with Ustawa o świadczeniu usług drogą elektroniczną from 18 July 2002. By submitting your data to us you authorize us to process them in order to complete the order. You may access, update, correct or remove your data at any time.  

Detailed information regarding the collection, processing and storing of personal data used in the ordering process can be fund in our Privacy Policy available here: 

 8.Payment methods

You can pay for your goods in various ways as set out below.

Payment before delivery

PayPal
When paying by PayPal, Alternative Photographic Supplies reserves the right to check the validity of the PayPal account, that there are enough funds to cover the purchase sum and validate the billing address details of the purchaser. The applicable amount will immediately be reserved on your PayPal account but will not be debited until the goods are dispatched from the warehouse. Alternative Photographic Supplies reserves the right to deny any purchase.

Bank transfer
You can pay via bank transfer to the account given below:

Account owner: TSF-Trójmiejskie Studio Fotografii Radosław Brzozowski/Szlachetna Fotografia

PL23 1140 2004 0000 3402 7879 7444

Others
Please note that Alternative Photographic Supplies reserves the right to send payment requests to your e-mail address.

Please note that we do not accept cash or cheques.

You will receive the legally required invoice document in the Shipping Confirmation e-mail. 

 

9.Our Liability
Nothing in these Terms shall exclude or limit Alternative Photographic Supplies’s liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.

Alternative Photographic Supplies accepts liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraudulent misrepresentation by us or our employees or agents. If we breach these Terms, we shall only be liable for losses which are a reasonably foreseeable consequence of such breach.

Alternative Photographic Supplies is not responsible for indirect losses which are a side effect of the main loss or damage, for example loss of profits or loss of opportunity; or for failure to deliver the goods or to meet any of our other obligations under these Terms where such failure is due to an event that is beyond our reasonable control, which includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident and terrorist activity.

Our maximum liability to you for any loss or damage arising in connection with your order on alternativephotographicsupplies.com shall be limited to the total price of your order.

If you have a problem with a product that you have purchased from alternativephotographicsupplies.com online, and were not able to settle the complaint with Alternative Photographic Supplies, then you can submit your complaint to the EU’s online dispute resolution platform (the “ODR platform”).

The ODR platform offers consumers and traders within the EU with the possibility to try and reach an out-of-court settlement for complaints arising from online purchases. This single entry point is designed to be a user-friendly and interactive website, available in all EU official languages and free of charge. Using the ODR platform the consumer and the trader can find a dispute resolution body and then go through the process of finding a solution to the consumer’s complaint. The ODR platform is available here: http://ec.europa.eu/odr.

9.Colours
We make all reasonable efforts to accurately display the attributes of our products, including composition and colours. The colour you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colours.

10.Guarantee
If there are defects in the goods you have purchased, Alternative Photographic Supplies abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us without delay and by using the provided return form.

 11.Assignment

Alternative Photographic Supplies reserves the right to assign or pledge to third parties any claim(s) for payment including any payment instalments which have arisen in connection with the delivery of goods.
12. Severance
If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.
13. Ownership of rights
All intellectual property rights, such as trademarks and copyrights at alternativephotographicsupplies.com remain with Alternative Photographic Supplies and its subsidiaries or licensors. Any use of alternativephotographicsupplies.com or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Alternative Photographic Supplies.

 14.Company Information

TSF-Trójmiejskie Studio Fotografii Radosław Brzozowski/Szlachetna Fotografia

Ul. Akacjowa 1
83-034 Trąbki Wielkie

Poland

REGISTRATION NUMBER 220552806

TAX ID: PL9580033103

Contact Details: Szlachetna Fotografia Customer Service
Email: contact@alternativephotographicsupplies.com
Postal address: TSF-Trójmiejskie Studio Fotografii Radosław Brzozowski/Szlachetna Fotografia, ul. Akacjowa 1 , 83-034 Trąbki Wielkie , Poland